Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Our Process

After you've made that initial emergency contact call the next step is assessment. The process of assessment is our moment to understand the damage, the extent, they type, the need. In this moment one of our technicians will begin to comb through your property inspecting the damage and then identifying areas we need to address first. At this point our teams are determining the scope and plan.

The process of assessment isn't overly involved but it's necessary to ensure that we tackle the project effectively. It's the same principle of a sharpened axe, a sharpened axe cuts more wood, spending a few moments at the onset of a project helps our team become more effective. 

Our Loveland area SERVPRO team will serve your family and business well and will be a reliable partner throughout the entire restoration process. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction